Orders typically ship within 5-8 business days, with transit times of 5-8 business days. Total delivery time is 6 to 10 business days from the date you place your order. Every shipment includes tracking so you can follow your package along the way.

We offer Free shipping on orders over $100 in the lower 48 within the Continental U.S. (excludes AK/HI). There is no order minimum required. Orders ship via USPS, UPS, or FedEx based on your destination and package size, and you will receive tracking information once your order ships.

We want you to be completely satisfied with your purchase. If something is not right, please contact our support team within the return window outlined on our Returns page. We will walk you through the process and help you get it sorted quickly.

Exchanges are handled on a case-by-case basis depending on the product and its condition. Reach out to our team via email or phone and we will let you know your options. We do our best to accommodate exchanges when possible.

Barrel saunas use a traditional wood-burning or electric heater to warm the air inside the cabin, while infrared saunas use infrared light panels to heat your body directly at lower ambient temperatures. Both offer distinct experiences, so the best choice depends on your preferences for heat type, installation space, and usage goals.

Panel size matters most based on the coverage area you need. Smaller panels work well for targeted use on specific areas, while larger panels provide broader full-body coverage. If you are unsure which model is right for you, send us a message and we can help you narrow it down based on your setup and goals.

Sales tax, if applicable, is calculated and displayed at checkout.